Frequently asked questions

We build our formulas around branded, patented active ingredients — such as NovaSOL® micellar curcumin, KSM-66® ashwagandha and Naticol® collagen — rather than generic raw material. Every product is manufactured in the European Union to EU food-supplement standards, with a clear, fully declared dose printed on the label, and our supplements are tested batch by batch for heavy metals and microbiological safety by an independent accredited laboratory (J.S. Hamilton Poland, accreditation no. AB 079). We keep our range deliberately focused rather than broad, so there's a clear reason behind every formula we sell.

All Bio Medical Pharma products are food supplements, not medicines. They are intended to complement a varied, balanced diet and a healthy lifestyle — not to diagnose, treat, cure or prevent any disease. A food supplement should not be used as a substitute for a varied and balanced diet. If you have a medical condition, are pregnant or breastfeeding, or take prescription medication, talk to your doctor or pharmacist before use.

We base product copy on labelled ingredients, documented doses and source-backed product facts. Where a vitamin or mineral statement is used, we keep it nutrient-specific — for example, "vitamin D contributes to the normal function of the immune system". For branded botanicals and specialist ingredients, we describe form, dose, composition, technology and product use. This keeps the page useful for customers without turning food supplements into medical-style promises.

Yes — we offer a 30-day return policy. The item must be unused, with its tags, and in its original packaging, and you'll need a valid receipt or proof of purchase (sale items and gift cards are excluded). To start, complete our return form within 30 days of delivery and email it to office@bmpharma.com — we'll send you a return shipping label and the address to use (please don't ship anything back before requesting a return). Once we receive and inspect the item, approved refunds go to your original payment method within 10 business days; if you haven't seen it after 15 business days, contact us. Received a damaged or incorrect item? Tell us straight away and we'll put it right.

We don't run a separate paid "express" tier — orders placed before 2 PM Central European Time on a business day are typically dispatched the same business day from Amazon's European fulfilment network, with delivery in about 1–2 business days to Germany and 2–5 business days elsewhere in the EU.

Yes — shipping to Germany is free on every order with no minimum. For the rest of the European Union shipping is free on orders €70 and over; below that, standard rates apply (€5.99 for EU Core, €8.99 for EU Wider).

Piperine (black-pepper extract) is usually added to ordinary curcumin to help the body absorb it, because standard curcumin powder is poorly absorbed. NovaSOL® is a patented micellar form — the curcumin sits in tiny liquid micelles that disperse readily in water — so it does not rely on piperine, and our curcumin products contain none. In a pharmacokinetic study cited by the manufacturer (Schiborr et al., Molecular Nutrition & Food Research, 2014), the micellar form showed 185× higher measured bioavailability (AUC over 24 hours) than standard curcumin powder. Bioavailability describes measured absorption in that study; our curcumin product pages keep the wording focused on form, dose and composition.

For curcumin we offer two formats — Licur 7000 (NovaSOL® curcumin with added vitamin D3) and Licur Max (NovaSOL® curcumin only) — each in a 30- or 60-capsule pack, so you can match the dose and pack size to how you'll use it. More generally, start from what you're looking for and read the label: every product lists its active ingredients and exact dose. On each curcumin product page you'll find a side-by-side format comparison with price-per-day to help you decide. Still unsure? Email office@bmpharma.com and we'll help you choose.

Always follow the recommended daily intake printed on each product's label — it states exactly how many capsules to take and how often, and you should not exceed it. As a general guide, capsules are taken with water, and some are best taken with a meal, so check the directions on your specific product. NovaSOL® micellar curcumin is water-dispersible, so it can be taken with water and does not require a high-fat meal alongside it. If you're unsure, email office@bmpharma.com, or ask your doctor or pharmacist.

Allergen, vegan and gluten information is declared on each product's label and ingredient list, so always check the pack for the product you're considering — formulations differ across the range. The label states the full ingredient list, any of the 14 EU-regulated allergens present, and whether the product is suitable for a vegetarian or vegan diet. If you need to confirm a specific ingredient or the capsule type before buying, email office@bmpharma.com and we'll check for you.

Store them in a cool, dry place out of direct sunlight and out of the reach of young children, unless the label says otherwise. Each pack is printed with a best-before date and any specific storage instructions — always follow what's on your product. Once opened, keep the pack closed between uses.

Buy from our official channels: bmpharma.com and our official Bio Medical Pharma listings on Amazon. Bio Medical Pharma and BMPHARMA are registered EU trademarks (EUTM 019318194 and 019287444, classes 5 and 35), and genuine packaging carries the brand name, the product's batch/lot number and best-before date, and a full EU ingredient and dosage declaration. If anything about a product or seller looks off, email office@bmpharma.com with the details and we'll verify it.

Yes — a few standard precautions apply. Read the recommended daily intake on the label and do not exceed it; check the ingredient list if you have allergies; and keep supplements out of the reach of young children. Food supplements are not intended for children, or for pregnant or breastfeeding women, unless the label states otherwise. If you take medication — for example blood-thinning (anticoagulant) medicines — or have a health condition, ask your doctor or pharmacist first. Food supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle.

No. Bio Medical Pharma is an online-only brand — we sell through bmpharma.com and Amazon and do not operate any physical retail stores.

Yes. For bulk or wholesale inquiries, please email us at office@bmpharma.com and our team will reply with available stock, pricing tiers and delivery terms.

You can reach Bio Medical Pharma customer service by email at office@bmpharma.com or by phone at +49 174 5498036. We typically reply within one business day.

Yes — sign up to our newsletter at the bottom of bmpharma.com to receive a 10% welcome discount on your first order. We also run seasonal offers that are announced on the homepage and in our newsletter.

Yes. We ship to 25 European Union countries from Amazon's European fulfillment network. Germany is always free; for EU Core (AT, BE, CZ, DK, ES, FR, IT, LU, NL, PL, SK) shipping is €5.99 and for EU Wider (BG, EE, FI, GR, HR, HU, IE, LT, LV, PT, RO, SE, SI) it is €8.99 — both free on orders €70 and over.

Bio Medical Pharma offers a focused range of food supplements, including curcumin (Licur 7000, Licur Max), omega-3, vitamin D3+K2, vitamin B-complex, collagen, ashwagandha, magnesium (MagActive) and berberine. You'll find the full, current range at bmpharma.com.

Orders placed before 2 PM Central European Time are typically dispatched the same business day from Amazon's European fulfillment network. Germany usually arrives in 1–2 business days; other EU countries in 2–5 business days depending on destination.

We accept major credit and debit cards (Visa, Mastercard, American Express), PayPal, Shop Pay, Apple Pay and Google Pay at checkout. All payments are processed in EUR and secured by Shopify Payments.

Bio Medical Pharma supplements are manufactured in the European Union to EU food-supplement standards. The bmpharma.com store is operated by Holity sp. z o. o., based in Rąbień, Poland (KRS 0000900905).

No. Orders on bmpharma.com are one-time purchases — we do not currently offer subscription or auto-replenishment plans.

No, bmpharma.com does not currently ship to the United Kingdom. We deliver to 25 European Union countries from Amazon's European fulfillment network. UK customers can still purchase Bio Medical Pharma products on Amazon UK.

Bio Medical Pharma is a European brand of premium food supplements. The bmpharma.com store is operated by Holity sp. z o. o. (KRS 0000900905), based in Rąbień, Poland, which also holds the brand's EU trademarks — the BMPHARMA word mark (EUTM 019287444) and the Bio Medical Pharma figurative mark (EUTM 019318194), both in classes 5 and 35.

Yes. You'll receive an email with tracking information as soon as your parcel ships. You can also view tracking and order history from your customer account at bmpharma.com.