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Privacy Policy

Last Updated: 09.09.2026

1. Who is responsible for your data?

Holity sp. z o. o. operates the Bio Medical Pharma shops at bmpharma.com and bmpharma.de and is the controller of your personal data. This policy explains how data is handled when you browse, contact us or buy from us. Our contact details are in section 12.

2. Changes to This Privacy Policy

We may modify this Privacy Policy to reflect updates in our procedures, legal or regulatory requirements. Any changes will be posted on the Site, with an updated "Last updated" date. We will also take any additional steps as required by law.

3. Collection and Use of Personal Information

  • Sources of Personal Information: We collect personal data about you from:
    • Direct inputs on our Services (e.g., contact details, order and account information).
    • Automated tracking methods like Cookies.
    • Third-party sources, such as vendors or service providers.
  • Usage: Your personal information is used to:
    • Deliver and improve our Services.
    • Engage in marketing and advertising efforts.
    • Enhance security and fraud prevention.
    • Communicate with you and enforce terms of service.

4. Cookies

Our Site employs Cookies for functionality, analytics, and to tailor services and advertisements. We may allow third-party service providers to use Cookies on our Site for these purposes.

5. Disclosure of Personal Information

Your personal data may be shared with third parties, such as vendors or marketing partners, for legitimate purposes aligned with this Privacy Policy. This includes circumstances like business transactions (mergers, bankruptcy), legal obligations, or protecting our Services and rights.

6. User Generated Content

Content you post in public areas of the Services, like product reviews, will be publicly accessible.

7. Children’s Data

Our Services do not target children, and we do not knowingly collect data from them.

8. Security and Retention

While we strive for robust security measures, no system is impervious. We recommend not using insecure channels for transmitting sensitive data.

9. Your data protection rights

Under the GDPR, you can request access to and a copy of your personal data, correction of inaccurate data and, where the legal conditions apply, erasure, restriction of processing or data portability.

You may object to processing based on legitimate interests for reasons relating to your situation. You may object to direct marketing at any time. Where processing relies on consent, you can withdraw it at any time without affecting earlier lawful processing. You also have the GDPR protections concerning solely automated decisions with legal or similarly significant effects.

To exercise your rights, contact office@bmpharma.com. We normally respond within one month. Any permitted extension will be explained within that first month. We may ask for information needed to verify your identity.

10. Complaints

You can complain directly to a competent data protection authority, including the authority in the country where you habitually live, work or where an alleged infringement occurred. You do not have to contact us first or wait for our response. You may also contact us using the details below.

11. International Users

Your personal information may be processed outside your home country, including in the United States, by our staff or third-party providers.

12. Contact

For inquiries or to exercise your rights, please contact us at office@bmpharma.com or:

Holity sp. z o. o.
ul. Aleksandrowska 9, 95-070 Rąbień, Poland
Phone: +49 174 5498036

As the data controller, we are responsible for your personal information under applicable data protection laws.